Last Updated: August 2025
Introduction
Voom Driver Pro (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our delivery driver application.
By using Voom Driver Pro, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Minimal Data Collection
Voom Driver Pro is designed with privacy in mind. We collect only the absolute minimum information necessary to provide our delivery services.
Device Identification
Device ID
We collect a unique device identifier to:
- • Authenticate your device for app access
- • Ensure secure delivery service operations
- • Prevent unauthorized access to our services
- • Maintain app stability and performance
Location Information
Location Permissions Required
Voom Driver Pro requires access to your location to provide essential delivery services. We collect and use location data for the following specific purposes:
📍 Foreground Location Access
- • Show nearby delivery orders
- • Provide turn-by-turn navigation
- • Calculate optimal delivery routes
- • Estimate delivery times
🔄 Background Location Access
- • Track active deliveries in real-time
- • Update customers on delivery progress
- • Provide live delivery status
- • Monitor driver safety and efficiency
What We Do NOT Collect
To protect your privacy, we do NOT collect:
- • Personal information (name, email, phone)
- • Financial information (bank details, credit cards)
- • Profile pictures or identification documents
- • Delivery history or performance metrics
- • App usage patterns or preferences
- • Any other personal or sensitive data
How We Use Your Information
Device ID Usage
- ✓Device authentication and security
- ✓Prevent unauthorized app access
- ✓Ensure app stability and performance
- ✓Maintain service quality and reliability
Location Data Usage
- Process and assign delivery orders based on your location
- Provide real-time navigation and route optimization
- Track delivery progress and update customers
- Calculate accurate delivery fees and earnings
- Ensure driver safety and compliance with regulations
Location Data Usage Details
Why Location Access is Essential
Location access is fundamental to the core functionality of Voom Driver Pro. Without this access, the app cannot provide delivery services.
Order Assignment
We use your location to automatically assign nearby delivery orders, ensuring efficient service delivery.
Navigation & Routing
Real-time location data enables turn-by-turn navigation and optimal route calculation to pickup and delivery locations.
Customer Updates
Background location tracking allows us to provide customers with real-time delivery updates and estimated arrival times.
Safety & Compliance
Location monitoring helps ensure driver safety and compliance with delivery regulations.
Data Sharing and Disclosure
Limited Sharing
We do not sell, trade, or rent your information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: With delivery partners and navigation services (location data only)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with business mergers or acquisitions
- Customer Service: With customers to facilitate delivery coordination (location data only)
Data Security
Security Measures
- • End-to-end encryption for all data transmission
- • Secure device authentication protocols
- • Regular security audits and updates
- • Minimal data collection reduces security risks
Your Rights and Choices
Device ID Controls
- • Device ID is automatically generated
- • Cannot be modified or deleted
- • Required for app functionality
- • Stored securely on your device
Location Controls
- • Enable/disable location access in device settings
- • Choose between “While Using” and “Always”
- • Note: “Always” is required for background delivery tracking
- • Revoke permissions at any time
Data Retention
We retain your device ID for as long as you use the app. Location data is typically retained for 30 days unless required for longer periods due to legal or business requirements. We do not store any personal information beyond what is necessary for service delivery.
Children's Privacy
Voom Driver Pro is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Your continued use of the app after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
© 2025 B&B Solutions. All rights reserved. Voom Driver Pro is a registered trademark.